Sylmark Systems.
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Diseño UI/UX a medida

Diseño UI/UX a medida para webs y apps móviles

Digital experiences designed around how your users think and behave — not just how the screens look.

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  1. 01

    El problema

    Visual design decides whether something looks good. UX decides whether people can actually use it. When the experience isn’t designed around real behaviour, it shows:

    • People can’t find what they came for — the navigation matches the org chart, not the way visitors actually think about the problem.
    • Simple tasks take too many steps, so people give up partway through a form, a sign-up or a checkout.
    • Every screen feels slightly different — spacing, buttons and labels that don’t agree with each other — so nothing feels quite trustworthy.
  2. 02

    Nuestro enfoque

    We start with the people using the product: what they’re trying to do, where they get stuck, and the order they expect things to happen in. That becomes the information architecture and the user flows — the skeleton of the experience — before a single screen is styled.

    From there we wireframe the key screens, prototype the flows so they can be clicked through and tested, and turn the interface into a small, consistent design system: one set of components, spacing and states that every screen is built from. This is separate from visual website design — the two work together, but UX is about structure and behaviour first.

    UI/UX is about how it works. If you need the full visual site designed as well, that’s our Web Design & Development service — they’re often run together.

03 What’s Included

User research — who they are, what they need, where the friction is
Information architecture and site or app structure
User flows for the journeys that matter most to your business
Wireframes for the key screens, agreed before visual design
Clickable prototypes you can test with real people
A lightweight design system — components, spacing and states — for consistent UI
Cómo trabajamos

From research to refined, in five steps

Structure and behaviour first, polish second.

01

Research

We learn who the users are, what they’re trying to do, and where the current experience gets in the way.

02

Define & Structure

The key journeys and the information architecture — what goes where, and in what order.

03

Wireframe

Low-fidelity layouts for the important screens, focused on flow rather than styling.

04

Prototype

The flows made clickable so they can be walked through and tested with real people.

05

Refine

Adjustments based on what the testing showed, then a consistent UI system handed over.

Nuestras herramientas

UX Tools We Use

Figma FigJam Maze Notion HTML5 CSS3

Chosen per project — research-heavy work leans on different tools than a straightforward interface refresh.

Preguntas frecuentes

UI/UX questions, answered

Web design is the finished visual look of a site — type, colour, imagery, layout. UI/UX is the layer underneath: how the product is structured, how people move through it, and how the interface behaves. On most projects they run together, but they answer different questions.

For a simple brochure site, the design process covers it. UX becomes worth doing on its own when there’s a real task involved — a multi-step form, a booking flow, an account area, an app — where a wrong assumption costs you conversions.

We build clickable prototypes and put them in front of people who match your actual users, then watch where they hesitate or take a wrong turn. Small tests, early, catch the expensive mistakes.

Research notes, the agreed structure and user flows, wireframes, a tested prototype, and a UI system (components and rules) that your developers or ours can build from directly.

Yes. A lot of UX work is a review of what exists — finding the specific points where people drop off — and redesigning those, rather than rebuilding everything.

Let’s create an experience your users will love

Designed around how people actually think and behave — so the important tasks feel obvious, not fiddly.

CONECTEMOS

Sylmark Systems es una agencia digital estadounidense que ayuda a los negocios locales a que los encuentren en internet por primera vez: webs, aplicaciones web, SEO y marketing digital.